Shipping policy

Shipping Policy

1. Shipping Methods & Delivery Times
We offer the following shipping options for orders within the Netherlands:

  • Standard Shipping: 2–5 business days

  • Express Shipping: 1–2 business days

For international orders within the EU:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days

Delivery times are estimated and may vary depending on carrier delays or public holidays.

2. Shipping Costs
Shipping costs are calculated at checkout and depend on the delivery method and location.

3. Order Processing
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

4. Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your package.

5. International Shipping & Customs
For orders outside the Netherlands:

  • Customs fees, duties, and taxes may apply and are the responsibility of the customer.

  • Delivery times may be longer due to customs clearance.

6. Lost or Damaged Items

  • If your package is lost or arrives damaged, please contact us immediately.

  • We will assist in filing claims with the carrier and provide a replacement or refund if applicable.

7. Contact Us
For any questions about shipping, delivery times, or costs, contact us.